Mastering User Research
Online (live) | Part Time Course
10 Weeks, Twice a week 6:30pm - 8:30pm (BST), Next start date: 26th May, 2025 - 30th July, 2025
Ideal for those looking to pivot into user research, wanting to upskill, or needing a refresh of the latest UX research methods.
The user research course covers design thinking, foundational theory, usability testing, industry tools and the must know user research methods.
Learnings will be immediately applied to a real‒life research challenge set by a local business.
Meet our Experts
Coaches, 10+ years internationally experience in the Industry
Have some questions?
Interested in enrolling on a course with us, but need more information? Request a call back from our admissions team.
Who is this for?
For those who want to master their UX research skills and/or transition into an user research role
How long is it?
The user research course consists of 40 hours of live classes and discussion, taught via Zoom
On completion
You'll have a solid understanding of how to use qualitative and quantitative research on a project.
Our alumni have gone on to join some of the most exciting, biggest and best names across various industries.
01
Learn from industry experts
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02
Real projects, real clients.
Our ‘learn by doing’ practical approach gives our students the perfect opportunity to apply what they have learnt straight away in the real world.
Through individual and group tasks, you will work on a real project brief with a real client. This gives you a taste of the ‘real’ working environment and allows you to build working relationships.
03
Classes capped at 12 students
Our small class sizes allow the instructor to spend more time with each student discussing key concepts, providing feedback on work, answering specific questions, and sharing the wealth of experience they have to offer.
Benefit from valuable critique as you learn the design process and build foundational skills.
Learn by Doing.
A comprehensive user research course covering design thinking, user research theory, multiple methods of user research, creating a user research plan, usability testing and conducting effective research. Good UX research underpins a successful design project and reduces risk, so all of this needs to come together to play an important role in making successful design decisions.
Students will work as a small design team, working on a real-life UX research brief provided by a startup. At the end of the research course, students will present their findings back to the client.
Classes are live on all of our online courses, and held twice a week online via Zoom (from 6:30pm-8:30pm London time) either on Monday and Wednesday evenings, or Tuesday and Thursday evenings, depending on your start date.
Expected Weekly Commitment
In addition to the 4 hours of class time each week, we expect each student to dedicate an additional 4–6 hours of homework on a weekly basis—this is essential for truly grasping the tools and methods taught along the way.
Our applied learning approach means you’ll be working on a live client brief as part of a team, where everyone plays a crucial role in moving the project forward. This course is designed to be a hands-on, collaborative experience that mirrors the real-world working environment.
Pre Course
Work
- Complete Student Profile
- Introduction to Figma
- Sign up to Slack community
- Pre-course reading
01
- Course Orientation
- User Research landscape
- Design Thinking
- Benefits of User Research
- Generative Research
- Evaluative Research
- Quantitative vs Qualitative Research
02
- Ethnographic field research
- Screening participants
- Contextual interviews
- User Interviews
- Types of questions
- How to conduct user interviews
03
- What is Evaluative research
- Usability Testing
- A/B Testing
- Card Sorting (Closed)
- Tree Testing
- Surveys
04
- Qualitative testing methods
- Quantitative testing methods
- Advantages and Disadvantages
- When to use
- How to balance the two
05
- Behavioural testing
- Tree testing
- Eyetracking
- Attitudinal research
- Card sorting
- Focus Groups
- Diary Studies
06
- Client brief introduction
- Creating a user research plan
- Evaluating existing research
- Identifying objectives
- Defining your research problem
- Choosing the right research methods
07
- Recruiting participants
- How many users?
- Using recruitment agencies
- Preparing for user research
- Obtaining consent and GDPR
- Topic maps
- Team and individual roles
08
- Practice interviews
- Conducting user research
- Circulating surveys
- Workshop preparation
- Artefact analysis
- Workflow analysis
10
- Live client presentation
- Course retrospective
- What’s next?
- Getting a job in user research
09
- Analysing the data
- Affinity mapping
- Generating insights
- Early stage design ideas
- Preparing to present
- Storytelling
Post Course
Support
- Portfolio Clinics
- Q&A Sessions with Recruiters
- Workshops with Industry Experts
- Career Advice and Support
Hear from our Alumni
Join over 1,000 alumni who have gone on to highly-skilled, high-growth opportunities with industry-leading companies, from startups, agencies, consultancies and more.
Sean Conneely
Junior UX/UI Designer
I learnt about user behaviour and needs through various research methods. Witnessing how these insights can improve user satisfaction was motivating. I now use this knowledge to collaborate with clients to create delightful products and experiences.
Rosie Blackburn
UX Design Intern
The UX and user research half of the course was incredibly useful and interesting. I really enjoyed the entire end-to-end design process and a hugely important part of that is understanding and getting to the crux of the problem trying to be solved.
Melissa Matos
Research Assistant at CIES-ISCTE
I have completed two courses now and have enjoyed both immensely. The teachers are super knowledgable and supportive and the opportunity to work on a live brief has really benefitted my portfolio and given me lots to talk about in interviews!
Lucas Shorvon
Freelance UX/UI Designer
We were taught various methods to research in a systematic way that can be applied to almost all projects to unloack key findings that might not have been clear at first. Looking past the obvious and finding a product in the gaps.
Sean Conneely
Junior UX/UI Designer
I learnt about user behaviour and needs through various research methods. Witnessing how these insights can improve user satisfaction was motivating. I now use this knowledge to collaborate with clients to create delightful products and experiences.
Rosie Blackburn
UX Design Intern
The UX and user research half of the course was incredibly useful and interesting. I really enjoyed the entire end-to-end design process and a hugely important part of that is understanding and getting to the crux of the problem trying to be solved.
Melissa Matos
Research Assistant at CIES-ISCTE
I have completed two courses now and have enjoyed both immensely. The teachers are super knowledgable and supportive and the opportunity to work on a live brief has really benefitted my portfolio and given me lots to talk about in interviews!
Lucas Shorvon
Freelance UX/UI Designer
We were taught various methods to research in a systematic way that can be applied to almost all projects to unloack key findings that might not have been clear at first. Looking past the obvious and finding a product in the gaps.
Apply your learnings on real client projects.
Early in the course you will be assigned a real client as a team, and will work on a live brief for them. You will apply your learnings to the project as the course unfolds.
The culmination of this project will be you presenting your process, findings and takeaways back to the client.
By the time you graduate from this course you will have a full end-to-end case study to add to your professional portfolio. We advise adding a few more projects to the portfolio, so by using your learnings from this course you will have the framework to work on other projects with best practises.
MEET OUR INSTRUCTORS
Led by Industry Experts.
You will be learning from the best in the field. Our talented and experienced design instructors have worked with various sized teams, from early-stage startups to award winning agencies, and industry leading organisations such as Amazon, PwC, and more.
Amit Patel
Creative Director - Experience Haus | Co-founder - Venture School
As Creative Director at Experience Haus, Amit is all about making design education more hands-on and relevant. Over the past eight years, he has built a space where learning by doing isn’t just encouraged — it’s the foundation. Whether it’s through workshops, events, or bespoke training programs for teams, it’s all about helping people use design to solve real business problems.
Batsirai Madzonga
Assistant Vice President, Head of Design & Experience — Banking Industry
Batsirai Madzonga is a design leader with over 17 years of experience building digital products across Africa and the Middle East. After earning a BSc in Computer Science from the University of Cape Town, he launched a successful design agency, sharpening his skills in software development, creative strategy, and product design.
Dipesh Savani
CEO - S60 Ventures | Founding Member - Venture School
From passionately building high-growth ventures to now fueling them through venture capital, Dipesh's journey reflects a deep and multifaceted expertise in the entrepreneurial landscape.
Dipesh is leading the S60 fintech-focused venture capital fund to empower startups across all growth stages, S60 fund is managed by Alistithmar Capital a subsidiary of Saudi Investment Bank. He is supporting startups across all stages (pre-seed to beyond Series B) in Saudi Arabia, UAE, UK, and Europe
Amit Patel
Creative Director - Experience Haus | Co-founder - Venture School
As Creative Director at Experience Haus, Amit is all about making design education more hands-on and relevant. Over the past eight years, he has built a space where learning by doing isn’t just encouraged — it’s the foundation. Whether it’s through workshops, events, or bespoke training programs for teams, it’s all about helping people use design to solve real business problems.
Batsirai Madzonga
Assistant Vice President, Head of Design & Experience — Banking Industry
Batsirai Madzonga is a design leader with over 17 years of experience building digital products across Africa and the Middle East. After earning a BSc in Computer Science from the University of Cape Town, he launched a successful design agency, sharpening his skills in software development, creative strategy, and product design.
Dipesh Savani
CEO - S60 Ventures | Founding Member - Venture School
From passionately building high-growth ventures to now fueling them through venture capital, Dipesh's journey reflects a deep and multifaceted expertise in the entrepreneurial landscape.
Dipesh is leading the S60 fintech-focused venture capital fund to empower startups across all growth stages, S60 fund is managed by Alistithmar Capital a subsidiary of Saudi Investment Bank. He is supporting startups across all stages (pre-seed to beyond Series B) in Saudi Arabia, UAE, UK, and Europe
Amit Patel
Creative Director - Experience Haus | Co-founder - Venture School
As Creative Director at Experience Haus, Amit is all about making design education more hands-on and relevant. Over the past eight years, he has built a space where learning by doing isn’t just encouraged — it’s the foundation. Whether it’s through workshops, events, or bespoke training programs for teams, it’s all about helping people use design to solve real business problems.
Batsirai Madzonga
Assistant Vice President, Head of Design & Experience — Banking Industry
Batsirai Madzonga is a design leader with over 17 years of experience building digital products across Africa and the Middle East. After earning a BSc in Computer Science from the University of Cape Town, he launched a successful design agency, sharpening his skills in software development, creative strategy, and product design.
Dipesh Savani
CEO - S60 Ventures | Founding Member - Venture School
From passionately building high-growth ventures to now fueling them through venture capital, Dipesh's journey reflects a deep and multifaceted expertise in the entrepreneurial landscape.
Dipesh is leading the S60 fintech-focused venture capital fund to empower startups across all growth stages, S60 fund is managed by Alistithmar Capital a subsidiary of Saudi Investment Bank. He is supporting startups across all stages (pre-seed to beyond Series B) in Saudi Arabia, UAE, UK, and Europe
Course Date and Fees
Mastering User Research
These course runs online via zoom and takes place between 6:30pm – 8:30pm (UK Time)
Pay in Full
AED 5,868.42
Pay in full now and save 10%
Reserve your space today by paying your course fees in full, saving 10% off the regular price.
To pay in full, first pick your course dates:
26th May, 2025 - 30th July, 2025
- Mondays and Wednesdays 6:30pm-8:30pm (BST) | Online
9th September, 2025 - 13th November, 2025
- Tuesdays & Thursdays 6:30pm-8:30pm (BST) | Online
Pay in Instalments
AED 645.77
Spread the cost over the duration of your course
The total cost of paying in instalments is AED 6457.72
Simply pay a deposit of AED 645.77 to secure your space and then a further 3x AED 1937.32 payments will be taken via direct debit over the duration of your course.
If you have any financial concerns please contact enrol@ventureschool.com to discuss different payment options.
To pay by instalments, first pick your course dates:
26th May, 2025 - 30th July, 2025
- Mondays and Wednesdays 6:30pm-8:30pm (BST) | Online
9th September, 2025 - 13th November, 2025
- Tuesdays & Thursdays 6:30pm-8:30pm (BST) | Online