Mastering User Research

Go Beyond Assumptions — Learn the Craft of Great User Research

Ideal for those looking to pivot into user research, wanting to upskill, or needing a refresh of the latest UX research methods.

The user research course covers design thinking, foundational theory, usability testing, industry tools and the must know user research methods.

Learnings will be immediately applied to a real-life research challenge set by a local business.

Time :

6:30PM-8:30PM(BST)

Location

Online

Date : 09/09/25

Time Commitment

10 Weeks (Tuesdays and Thursdays)

Who is this for?

For those who want to master their UX research skills and/or transition into an user research role

How long is it?

The user research course consists of 40 hours of live classes and discussion, taught via Zoom

On completion

You'll have a solid understanding of how to use qualitative and quantitative research on a project.

Join over 100+ individuals who have transformed their careers with Venture School

Course syllabus

Students will enjoy a mix of lectures and workshop time, where they will get to practice various tools and apply them to their reflective learning.

to download the syllabus

Pre Course Work

Set up your profile, explore Figma, join the community, and begin prep activities.

WEEK 1

Kick off with course orientation, dive into the user research landscape, design thinking, key research types, and their benefits.

WEEK 2

Learn to screen participants, conduct ethnographic and contextual interviews, and master user interview techniques and question types.

WEEK 3

Understand evaluative research through usability testing, A/B testing, card sorting, tree testing, and surveys.

WEEK 4

Explore qualitative vs quantitative testing, their pros and cons, when to use each, and how to balance both.

WEEK 5

Discover behavioral and attitudinal research methods—tree testing, eye tracking, card sorting, focus groups, and diary studies.

WEEK 6

Start with the client brief, define your research problem, set objectives, evaluate existing research, and plan using the right methods.

WEEK 7

Recruit the right users, prep for research, ensure GDPR consent, map topics, and define team roles.

WEEK 8

Conduct practice interviews, surveys, and research; analyze workflows and artefacts; and prep for workshops.

WEEK 9

Analyze data, map insights, explore early design ideas, and craft your presentation through storytelling.

WEEK 10

Wrap up with a live client presentation, reflect on the course, and explore next steps in your user research career.

Post Course Work

Get career-ready with portfolio clinics, recruiter Q&As, expert workshops, alumni events, and ongoing support.

Mastering User Research Faculty

Our Mastering User Research faculty boasts over 20 years of hands-on industry experience, ensuring a curriculum rich with practical insights and real-world expertise.

These design leadership certification courses are available for individuals and groups, with one-day intensive options providing focused training to build strong design management skills. They equip participants with the knowledge and tools needed to excel in senior design roles and drive business impact.

What You'll Learn

A comprehensive user research course covering design thinking, user research theory, multiple methods of user research, creating a user research plan, usability testing and conducting effective research. Good UX research underpins a successful design project and reduces risk, so all of this needs to come together to play an important role in making successful design decisions.
Students will work as a small design team, working on a real-life UX research brief provided by a startup. At the end of the research course, students will present their findings back to the client.
Classes are live on all of our online courses, and held twice a week online via Zoom (from 6:30pm-8:30pm London time) either on Monday and Wednesday evenings, or Tuesday and Thursday evenings, depending on your start date.

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